In-house Training, Workshops and Presentations

Credit is a vital link between sales and receiving payment.  It can make or break your business.
With the projected audience in mind, Martin Credit Management Services constructs presentations, seminars and workshops upon the following elements:

Are The People In Charge Capable?

• Selecting credit staff – competencies and behavioral anchors.
• Empowerment and ownership
• Performance management

Policies and Procedures

• Develop a policy to suit your business
• Application for credit account
• Assessing your customer’s credit worthiness
• Payment within the approved credit terms
• Reducing risk

Risk Management

• The Do’s and Don’ts of credit management

Securing Your Debt

• Terms and conditions of sale
• Security – which one best suits your business? Mortgage over property, banker’s undertaking, irrevocable orders, personal guarantee.

Cash Flow Projection

• Why project your cash collections?

Claims for Credit

• What caused the claim?
• The need for prompt processing

Litigation and Bad Debt Write Off

• Understanding the true impact on your business